Privacy policy.

1. Introduction

AtWestCottage is committed to protecting the privacy and security of our clients, staff, and website visitors. This Privacy Policy explains how we collect, use, and protect personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant laws.

 

2. Information We Collect

We may collect and process the following personal data:

• Contact details (name, email, phone number, address)

• Health information (where relevant for yoga or counselling sessions)

• Payment details (processed securely by third-party providers)

• Communication preferences

 

3. How We Use Your Data

• We use your data for the following purposes:

• To provide yoga and counselling services

• To manage bookings and process payments

• To communicate with clients about sessions, updates, or promotions

• To comply with legal and regulatory obligations

 

4. Sharing Your Data

We do not sell or share personal data except:

• With third-party payment providers for transactions

• When required by law or safeguarding concerns

• With explicit client consent

 

5. Data Security

We take appropriate measures to secure personal data, including encryption and restricted access.

 

6. Your Rights

You have rights to access, rectify, or request deletion of your data. To exercise these rights, contact [Email/Phone].

 

7. Changes to This Policy

We may update this policy periodically. The latest version will be available on our website.

 

Approved by:

Charlotte Mckenna

Company Director

25/3/25

Cookie Policy

This Cookies Policy explains how West Cottage Counselling (part of AtWestCottage Ltd) uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files placed on your device to help websites function efficiently and provide information to website owners.

2. How We Use Cookies

We use cookies to:

• Improve website performance and security.

• Understand how visitors use our site (for example, through Google Analytics).

• Enable website features such as contact forms and embedded content.

3. Managing Cookies

When you first visit our site, you may be asked to accept or decline cookies.
You can also manage or delete cookies through your browser settings at any time.

4. Third-Party Cookies

Some cookies are set by third-party services on our pages, such as:

• Embedded videos

• Appointment booking tools

• Analytics providers

These services have their own cookie and privacy policies.

5. Updates to This Policy

We may update this Cookies Policy occasionally. Please check this page for the most recent version.

Approved by:
Charlotte Mckenna
Company Director
13/11/2025